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Details

Complaints and Reports
2012-06-28 | Check the number:1202次

One. Complaint and report management page

1,Login account, click on "My Account"  to enter my account information page;

2,Click the "Complaint and Report", into the Complaint and Report management page.

3,Button production of Complaint and Report Management page:

Publish Complaint : After the user clicks can publish Complaint and Report , the information will be received by a 82EC team. they will Make the corresponding investigation according to the information you submit, the survey results will be displayed in the complaint report information page.

See details: Enter directly the detail page  of  the complaint report information after clicking.

View: enter the detail enterprise business intelligence page of suppliers homepage directly  after click.

Edit: You can modify or edit the enterprise business.

Delete: you can delete complaint report information in bulk, can not be restored once deleted.

Two, Publish complaint report information

1, click the Publish button into complaint report publication pages.

2, select the type of event, fill in themes, contacts, mail, telephone, time and content, and upload pictures of evidence, click the "Submit"

3, the page will pop up successful submission.

Three, the Event Type Instructions:

Click to learn Report processing:   Report Buyer   Report supplier  Infringement Report

Click to learn Complaints Suggestions:  Buyer Complaint  Supplier complaints Complaint proposals  System improvement suggestions